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Terms of Service

Last Updated: December 19, 2024

1. Acceptance of Terms

By accessing and using neurals.in ("Service", "Platform", "we", "us", "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

neurals.in is an AI-native FinOps automation platform that provides specialized AI agents for cloud cost management. The Service includes:

  • Cloud cost optimization and analysis
  • Automated FinOps workflows
  • AI-powered cost reduction recommendations
  • Multi-cloud provider support (AWS, Azure, GCP)
  • Workspace collaboration features

3. Subscription and Billing

We offer various subscription plans with different features and limits. Subscription fees are billed in advance on a monthly or annual basis. Prices are subject to change with 30 days' notice.

For details about refunds, please see our Refund Policy.

4. Service Level Agreement

We commit to 99.9% uptime availability, calculated monthly, excluding scheduled maintenance. If we fail to meet this commitment, you may be eligible for service credits.

5. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

6. Contact Information

For questions about these Terms, please contact us at legal@neurals.in.

Note: This is a template Terms of Service. It should be reviewed by legal counsel before publishing.